Last Updated: 17/10/2025
This User-Generated Content Policy (“Policy”) explains how Harry & Co Jewellery (“we,” “us,” “our”) manages and may use any photos, videos, reviews, testimonials, or other materials that customers or visitors submit, post, or tag on our website or social media channels (collectively, “Content”).
1. Acceptance of Terms
By posting, submitting, or tagging content featuring our products or brand (for example, using #HarryAndCoJewellery or mentioning our account), you grant us permission to use that content in accordance with this Policy.
2. Ownership and Rights Granted
You retain ownership of any content you create. However, by submitting or tagging content that references Harry & Co Jewellery, you grant us a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, edit, adapt, publish, and display that content across our digital and print media, including:
- Our website, newsletters, and blog posts.
- Social media platforms (Instagram, Facebook, Pinterest, YouTube, etc.).
- Advertising, marketing, and promotional materials.
- In-store and digital displays or catalogues.
This licence allows us to use the content for promotional and informational purposes without further notice or compensation, unless prohibited by law.
3. Use of Review Images and Testimonials
By uploading photos, videos, or written testimonials with your product review on our website, you grant Harry & Co Jewellery the same licence rights described in this Policy. This includes permission to share or feature your review content, including images, on our social media accounts, website galleries, marketing materials, or email communications. We will credit your first name or social media handle where practical. If you would prefer that your review content not be shared outside our website, please contact us and we will remove or exclude it from external use.
4. Your Responsibilities
By submitting or tagging content, you confirm that:
- You are the original creator and owner of the content or have permission to share it.
- Your content does not infringe any third-party rights (including copyright, trademarks, or privacy).
- All individuals featured in the content have given consent for their likeness to be used.
- Your content does not contain offensive, defamatory, or unlawful material.
5. Moderation and Removal
We reserve the right to monitor, edit, or remove content that we consider inappropriate, misleading, or in violation of this Policy or applicable Australian laws. This includes reviews or posts that contain personal information, advertising, or unrelated links.
6. Attribution and Credit
Where practical, we will credit you by name or username when using your content. If you wish to have your content removed from our platforms, please contact us and we will action your request as soon as possible.
7. Review Content on Our Site
All product reviews and testimonials displayed on our website are genuine customer opinions. We may verify submissions to ensure they relate to confirmed purchases, and we reserve the right to publish, moderate, or respond to reviews in accordance with the Australian Consumer Law and our internal moderation guidelines.
8. Privacy and Personal Information
Any personal information included in user-generated content will be handled in line with our Privacy Policy. We encourage you to avoid sharing sensitive personal details in public posts or reviews.
9. Reporting Concerns
If you believe any content on our website or social media channels infringes your rights or breaches this Policy, please contact us for review and prompt removal if appropriate.
📧 care@harryandcojewellery.com.au
📞 08 7119 8939
148 King William Rd, Hyde Park, SA 5061, Australia
Harry & Co Jewellery Pty Ltd (ACN 667 804 275)
ABN 39 575 433 607
Operated as trustee for the Harry and Co Jewellery Trust