Responsibly crafted in Australia using ethically sourced materials
crafted to order for you in 7 - 10 weeks
Memorable, personal, one of a kind bespoke design
Lifetime Warranty
Work directly with our Jewellery Designers, Gemmologists and Diamond Graders, who personally guides every custom creation.
Choose from natural diamonds, lab-grown, or coloured gemstones - all selected for exceptional quality. Your custom piece is handcrafted over 4-8 weeks.
Custom Process FAQ
How much does custom jewellery cost?
Custom pieces typically start from $1,500 for simple bands to $4,000+ for diamond rings. Your budget drives the design - we'll show you what's possible within your range during consultation.
How long does custom design take?
4-8 weeks from approved design to finished piece. This includes consultation, design revisions, and handcrafting by our master jewellers.
Can I make changes during the design process?
Absolutely. You'll see 3D renders before production begins and can adjust any details. Once you approve the final design, we begin crafting.
What if I don't know what I want?
That's completely normal. Most clients start with just a feeling or style preference. Mena guides you through discovering what you love - no design experience needed.
Can you work with my existing stones or jewellery?
Yes, we love incorporating sentimental pieces. Bring any heirloom stones or jewellery to your consultation and we'll discuss how to give them new life.
Do you offer payment plans?
We require a 50% deposit to begin production, with the balance due on completion. Talk to us about your needs during consultation.